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#611141 - 06/15/17 06:09 PM Need Polycom IP6000 re-flashed  
Joined: Aug 2012
Posts: 55
MEM5449 Offline
Member
MEM5449  Offline
Member

Joined: Aug 2012
Posts: 55
CA, USA
Any Polycom experts out there that have experience with re-flashing the BOOTROM and associated SIP files on an IP6000?? I have a client's Polycom IP6000 that has gone down AGAIN displaying "Missing application". I am not able to boot it onto our network (DHCP) and although I CAN assign it a static IP thru the front panel buttons, it does not become available on our network either. Cant' ping it, nor 'web' into it. Is this unit toast?? I have NOT been able to get a repair order started with Polycom. They are VERY difficult to deal with. I would be MORE than happy to pay someone to repair the software in this unit if I could only find someone who knew how to do it. Any ideas?

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#611187 - 06/16/17 08:41 PM Re: Need Polycom IP6000 re-flashed [Re: MEM5449]  
Joined: Jan 2007
Posts: 798
John807 Offline
Member
John807  Offline

Member

Joined: Jan 2007
Posts: 798
N/W New Jersey
You can try Callisto Communications in St. Louis. Steve Brodbeck 636-812-3602


John 807

Moderated by  hitechcomm 

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