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Joined: May 2014
Posts: 20
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OP
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Joined: May 2014
Posts: 20 |
I am getting this message on my samsung officeserv phone system when we call long distance and my carrier says it is not them.
"sorry but your call cannot be completed" then hang up.
Any ideas? toll free calls go through, local calls go through.
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
That message is coming from your carrier.
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Definitely from your carrier.
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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
Posts: 1,014 |
Is there Lcr built on the system? Maybe modify digits sending erroneous information to the carrier? If not that then the carrier.
John 807
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Joined: May 2014
Posts: 20
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OP
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Joined: May 2014
Posts: 20 |
thanks, it was the carrier, they disabled long distance due to fraudulent calls.
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