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#604550 - 10/07/16 07:25 AM NS500 SMDR issue  
Joined: Apr 2011
Posts: 181
Tariq Offline
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Tariq  Offline
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Joined: Apr 2011
Posts: 181
Karachi
We just installed Panasonic NS500 and trying to print smdr via Hyper Terminal but it rejected.
DO WE NEED LICENSE FOR THIS ?if yes what is the item code

thnx
Tariq

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#604567 - 10/07/16 11:22 PM Re: NS500 SMDR issue [Re: Tariq]  
Joined: Jan 2007
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Kilkenny Ireland
No licence. You have to have the correct sequence to logon.

You have to hit return
Then SMDR rerurn
It will ask for password. This is set in the system smdr settings


If you do it wrong it will lock you out for 10 minutes


“I have not failed. I've just found 10,000 ways that won't work.”
#604628 - 10/10/16 05:02 AM Re: NS500 SMDR issue [Re: Tariq]  
Joined: Apr 2011
Posts: 181
Tariq Offline
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Tariq  Offline
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Joined: Apr 2011
Posts: 181
Karachi
Thanks for the reply dear
can we check this call logging in hyper terminal or need to use telnet as we have our own call logging program we need only raw data from PABX.


Tariq

#604629 - 10/10/16 09:23 AM Re: NS500 SMDR issue [Re: Tariq]  
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Tariq Offline
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Tariq  Offline
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Joined: Apr 2011
Posts: 181
Karachi
I got it.

Issue resolved.

Thanks to readers

#612793 - 09/22/17 08:22 PM Re: NS500 SMDR issue [Re: Tariq]  
Joined: Sep 2017
Posts: 1
AhAd Offline
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AhAd  Offline
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Joined: Sep 2017
Posts: 1
California
Hi,
i have the same problem but, the device rejects the connection while I'm using Putty for telnet or even HyperTerminal at the first step,
it wont allow me for further steps,
the tcp 2300 is closed on the device.
i'm using the ip of the NS500 web Management Console, is this right or show i define a new ip for this some where?

#612814 - 09/24/17 09:11 AM Re: NS500 SMDR issue [Re: Tariq]  
Joined: Jan 2007
Posts: 1,962
OBT Online content
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Kilkenny Ireland
you do use the ip of the system. If you make a mistake on first connection the system will close the port for 10 minutes or restart the system
you have to do all the steps correctly first time

Please in future start a new post and not to use posts nearly a year old

Thanks


“I have not failed. I've just found 10,000 ways that won't work.”

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