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#612869 - 09/26/17 09:01 PM comdial flash v/mail  
Joined: Mar 2010
Posts: 26
harleyman Offline
harleyman  Offline

Joined: Mar 2010
Posts: 26
Dallas, Texas
vmail is slow or does not notify cell phone. replaced vmail and check all trunks for dial tone. customer has 4 lines, if I dial 9 from a phone I get line 4 all other trunks are out of service.I have sent a voice mail and watched the lights on the phone message light lights but does not grab line 4 or 3 or 2 or 1 but sometimes it works. been in the business 45 years but this one has be stumped. any ideas???

Comdial Telephones & Systems
#612921 - 09/28/17 03:27 PM Re: comdial flash v/mail [Re: harleyman]  
Joined: Mar 2010
Posts: 26
harleyman Offline
harleyman  Offline

Joined: Mar 2010
Posts: 26
Dallas, Texas
update-- I
set up a DX80 in the shop with Vmail it takes up to 10 minutes to call the cell phone. Does anyone know how to shorten this time??????

#612938 - 09/29/17 12:31 AM Re: comdial flash v/mail [Re: harleyman]  
Joined: Aug 2004
Posts: 8,732


Joined: Aug 2004
Posts: 8,732
Under message delivery I'd set the delivery schedule for the first number (put the same number in each of the 5 field notification fields) as always and repeat the number every 2 minutes. Sounds like the system is programmed to go out Line 4 only and not a group with all lines in it.

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