|
|
|
|
Joined: May 2015
Posts: 15
Member
|
OP
Member
Joined: May 2015
Posts: 15 |
Has anyone setup ACD on a NEC 2100 yet?
I just want to clarify a few things.
Can a CO call be transferred to the ACD pilot?
Can Voicemail Transfer a CO call to ACD pilot?
I tried to send a DID to the pilot and that dint work either......
Only trunk group calls seam to work.
Thanks
Tom
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 2,500 Likes: 2
Member
|
|
Member
Joined: Apr 2005
Posts: 2,500 Likes: 2 |
Can a CO call be transferred to the ACD pilot? Yes
Can Voicemail Transfer a CO call to ACD pilot? Yes
I tried to send a DID to the pilot and that dint work either......If everything is setup right this should work.
We get old too soon, smart too late
|
|
|
|
|
Joined: Jul 2005
Posts: 1,333
Member
|
|
Member
Joined: Jul 2005
Posts: 1,333 |
Best way is to assign a Ring Group as a ACD pilot in PRG 41.03 for CO trunks.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
Forums84
Topics94,283
Posts638,765
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
138
guests, and
160
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
