web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2008
Posts: 116
Member
OP Offline
Member
Joined: Feb 2008
Posts: 116
I have three CIX1200 systems that are IP together. We just went live with our new IPedge messaging system.
When someone gets a voice message, they get a flashing message light. The display also shows 1-NEW. However some people's display, shows their extension number with vm nessageing pilot number in the display. (2912-7666V). How do we get everyone's display to show1-NEW instead of the extension and vm pilot number? Or why does this happen?
Thank you

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Are the ones that are working on the same node as the voicemail, and the ones not working at another site?

If this is a new setup, you should still have Toshiba support on the IPEdge.

Joined: Feb 2008
Posts: 116
Member
OP Offline
Member
Joined: Feb 2008
Posts: 116
Same issue on all NODES. Yes, this is a new install. Trying to get Toshiba involved.

Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
Originally Posted by Scott Weber
Same issue on all NODES. Yes, this is a new install. Trying to get Toshiba involved.

So what happens with the IPT handsets connected to the IPedge do they display the message as 1-NEW or xxxx-7666V ?
In the voicemail under Utilities/System Monitor do you have SMDI integration from all the CIX QSIG systems?


Regards
Carl
Joined: Feb 2008
Posts: 116
Member
OP Offline
Member
Joined: Feb 2008
Posts: 116
Thanks Carl. I fixed it. The MWI was programed for vm box number. I changed it to Ext number. Working fine now.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,790 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
0 members (), 115 guests, and 238 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5