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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
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I had that trouble once when I was connected and lost internet connectivity when I tried to get back in the system thought I was still connected from the previous session. I really prefer to do remote access through Tesm Viewer or remote desktop anything tjat has DM on a local machine for that reason and added security.
John 807
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Joined: Feb 2017
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After rebooting the customer systems I was able to connect remotely. Now one week later, I am back at the "Using Installation Tool..." pop-up. This system is a dual cabinet OS7200 running v4.80.
@John807 I had the same pop-up while onsite and connected to the same network as the system.
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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
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Anybody besides you have access to the systems? Sounds like somebody might be getting to the log in page and just dropping out with out exiting the application correctly.
John 807
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Joined: Mar 2010
Posts: 82
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Joined: Mar 2010
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I've seen this happening alot lately. I also have had quite a few 7100's and 7200's getting the date changed to year 2092. Cannot change the time. Have to reboot system, then allowed to change time. I'm wondering if there are servers (hackers) trying to hack the systems and locking them up?
Robert
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Joined: Nov 2013
Posts: 57 Likes: 1
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I have this issue on couple of my clients. I believe this is a known issue. For now, you'll just need to reboot the phone system and you should be able to log onto the system with osdm.
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Joined: Nov 2015
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I have the same problem on 2 officeserv 7030 ver 4.82.
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Joined: Dec 2007
Posts: 6,799 Likes: 18
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Just curious. Does the program run future dates? Thinking of the 32 bit Unix-like time format.
That is dates on January 19th 2038 (03:14:07 UTC) will roll over to January 1, 1900 (00:00:01).
Programs that run future dates need to have a work around by January 2018.
If the program does use future dates and has not rolled to January 1, then perhaps there is a bug in the software fix?
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Joined: Aug 2011
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This is apparently the result of a hacking attempt. Locks up the network port and the DM returns that error. Only way around that I've found is to reset the system by hand. Major hassle.
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Joined: Feb 2018
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I have this going on on all my 7000 series systems different versions 7100 7200s 7400
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Joined: Feb 2017
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Anyone out there with this issue been able to block the hacking attempts? Still an ongoing issue that I have had to battle on other units out at customer sites.
When I use ITTool, I get a pop-up with an IP address of what I believe is the connected IP address. We add the IP address to the blacklist in the router onsite but the only way to gain access seems to be resetting the system.
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