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#614244 11/17/17 01:56 PM
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Has anyone had a problem with users calling in to setup their voicemail remotely? I have a site with several users that have called into the system and when they record their greeting and hit # to save its like the system is hearing the tone, because when you call back in to try and leave a message the greeting recorded plays but after it says enter station number and password like the user hit # to listen to there messages.



Thanks
Craig

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Change the voice mail retrieval to password only, instead of station number and password. This is in vm attributes pgm 127


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derrick, that is set to password only, the problem is when they call there work and record the greeting remotely the system is like hearing the tone of the # when they finish recording. so like when a person calls to leave that user a voicemail they can't because the system thinks it's the user wanting to check their messages remotely

Last edited by VAcomTech; 11/20/17 12:39 PM.

Moderated by  EV607797, MnDave, nfcphoneman 

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