Topic Options
Rate This Topic
#66381 - 07/18/11 04:25 AM SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline
Member

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Hello, I have an Intertel Axxess 9.1 system, and the admin phone shows a SYS ALARM #101. When I clear it, it comes back with 5 seconds every time.

How do I find out what this alarm code means?

I have the Inter-Tel Service Manager, and a Intertel Diagnostics Monitor, however neither are configured. I see there is an option to E-mail, so how would I configure it to do that so I'm aware of any problems with the system?

Thank you in advance!

Top
Google Equipment Search
#66382 - 07/18/11 05:29 AM Re: SYS ALARM #101 Intertel Axxess 9.1
DND ON Offline
Member

Registered: 05/06/09
Posts: 1014
Loc: Connecticut
Alarm 101 is a station lock-out due to excessive data errors. You can pull an error log and figure out which circuit is bad. It could be a bad jack, cable, keyset, or (rarely) a bad card.

Diagnostic Monitor is simple. Open the utility, click on Message Print and enter the CPC IP address. Alarms will be shown without pulling the error log.

Service Manager is tricky – there’s no way I can describe how to configure it. If you can find or download a manual, it’s worth the effort. It took me days to get mine configured properly, but the email alerts are great.

Unfortunately, Inter-Tel never gave this product the support it deserves.

Top
#66383 - 07/18/11 05:35 AM Re: SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline
Member

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Thanks, I figured out that the COM port was wrong, it was sharing it with the SMDR Monitor for TAPit. I changed it and seems to be working. Then I found out which phone was having the problem once hte logs started generating. Thanks DND ON!

Top

Moderator:  Stix1 
Equipment Search For Hard to Find Items
TARGETED LEADS - SALES - MACS - PROGRAMMING "I made $1000 on my first lead!"
Instant Access to Telecom Leads
Technician Search, enter State or Zip Code
Shout Box

Signup for our Top Telecom Sites Search!
Telephone Installers, Telephone Programmers, Telephone Service Providers, System Installation, Phone System and Equipment Sales Directory.
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Refurb Supplies provides solutions for the telecom repair and refurbishment industries.
Resellers of Avaya, Bogen, Polycom, Plantronics, Nortel, NEC, Nitsuko, Vodavi, Toshiba
Buying and Selling Telecom Equipment Click Here www.YadaYadaTelecom.com
Most Recent 5 Post
SV8100 / SV9100 night mode
by Hi Numbers
Yesterday at 09:23 PM
Infinite/Triad 2 Ringing and Voicemail Coverage
by perrycreek
Yesterday at 04:45 PM
STS Paging to analog phone[s]
by GreggM
Yesterday at 09:27 AM
DSX IP phones
by Ken B
Yesterday at 08:51 AM
UX 5000 Handsets
by teldata1
Yesterday at 08:07 AM
Who's Online
34 registered (skip555, dexman, chazrc, Lacota, Hi Numbers, Touch Tone Tommy, 94astro, brokeda, mdaniel, telenutt, hbiss, Zack9, ffej010, newtecky, justbill, Bob3470, phonemeister, Derrick, RATHER BE FISHING, rcsinfo, jb-alert@live.com, hawk82, ChrisRR, phoneguywayne, Justin M, JBean3329, rp108, MooreTel, Mercenary Roadie, DJG, hitechcomm, jimthomson, tday, metelcom), 596 Guests and 68 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 5847935
Pictures of ugly work II 4013779
Just for Jokester #12 1268535
Just for Jokester #13 1045823
New Members: Post Here 725003
Just for Jokester #14 660571
Constructive Criticism 657607
Pictures of Ugly Work IV 652943
Just for Jokester #11 479879
So let's Play a Game "Who am I ?" 475937
Newest Members
Tech1835, CanadianDiver, pjschatz, Ray54, bestwesternhotel
46716 Registered Users
Top Posters (30 Days)
Derrick 53
Rcaman 43
dexman 41
justbill 38
hitechcomm 36
brokeda 32
sentrex1 31
EV607797 25
Silversam 24
telecom guy10 22
Advertise with Sundance Over 46,000 registered members!
Ad Space For Sale! Call 1-800-766-3425

Contact Us | Equipment | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
Copyright Sundance Communications 1998-2015



IMAGINE    CREATE    PERSONALIZE    BUY    STANDOUT


Trusted Partners
Shoretel Repair . DESI . Avayaphoneshop Telephone Systems . yada yada telecom . nortelstore . refurbsupplies.com . luxe idesign . phonemanuals.com .