Topic Options
Rate This Topic
#66381 - 07/18/11 04:25 AM SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Hello, I have an Intertel Axxess 9.1 system, and the admin phone shows a SYS ALARM #101. When I clear it, it comes back with 5 seconds every time.

How do I find out what this alarm code means?

I have the Inter-Tel Service Manager, and a Intertel Diagnostics Monitor, however neither are configured. I see there is an option to E-mail, so how would I configure it to do that so I'm aware of any problems with the system?

Thank you in advance!

Comdial & Vertical
Comdial Vertical Search Enter Part Number
Comdial DX-80 7260-00 $57
#66382 - 07/18/11 05:29 AM Re: SYS ALARM #101 Intertel Axxess 9.1
DND ON Online   content

Registered: 05/06/09
Posts: 1047
Loc: Connecticut
Alarm 101 is a station lock-out due to excessive data errors. You can pull an error log and figure out which circuit is bad. It could be a bad jack, cable, keyset, or (rarely) a bad card.

Diagnostic Monitor is simple. Open the utility, click on Message Print and enter the CPC IP address. Alarms will be shown without pulling the error log.

Service Manager is tricky – there’s no way I can describe how to configure it. If you can find or download a manual, it’s worth the effort. It took me days to get mine configured properly, but the email alerts are great.

Unfortunately, Inter-Tel never gave this product the support it deserves.

#66383 - 07/18/11 05:35 AM Re: SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Thanks, I figured out that the COM port was wrong, it was sharing it with the SMDR Monitor for TAPit. I changed it and seems to be working. Then I found out which phone was having the problem once hte logs started generating. Thanks DND ON!


Moderator:  Stix1 
Refurbished Phones & Equipment Search
TARGETED LEADS - SALES - MACS - PROGRAMMING "I made $1000 on my first lead!"
Instant Access to Telecom Leads
Technician Search, enter State or Zip Code
Shout Box

Featured Ad's
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Summit Ring Scenario Set up
by Scotty Woods
Today at 05:14 PM
Setting up Lunch/Break Greetings
by minuschicken
Today at 05:11 PM
External call forwarding on MICS
by ltcomm
Today at 04:25 PM
Cradlepoint MBR 1400
by mtncomm1
Today at 11:32 AM
Small job in Teaneck, NJ
by mtncomm1
Today at 11:27 AM
Who's Online
46 registered (pdxjim911, minuschicken, dexman, justbill, Derrick, RATHER BE FISHING, hbiss, paulw, gelehu, Silversam, Scotty Woods, ltcomm, Test-ok, Curlycord, Carlos#1, Rcaman, PFD45, Central Coast Tom, mbhydro, Gregoriusmax64, BTS01, OBT, Toolie, usedphones, phonemeister, upstateny, Matt_GC, ChrisRR, sja3542, Hnas61, teltechtx, MaxxTek, yasser, Pinecreekboy, Wattheheck, mtncomm1, DND ON, skip555, kkell11400, John807, Coral Tech, Bob3470, DDTele, nonameyet, Professor Shadow, 1 invisible), 705 Guests and 213 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 6509112
Pictures of ugly work II 4435145
Just for Jokester #12 1387464
Just for Jokester #13 1131661
New Members: Post Here 800149
Just for Jokester #14 760161
Constructive Criticism 725272
Pictures of Ugly Work IV 722722
Just for Jokester #11 546092
So let's Play a Game "Who am I ?" 540678
Newest Members
minuschicken, doliver81, TonyNungaray, Bjamie, Jason A
47447 Registered Users
Forum Stats
47447 Members
58 Forums
86865 Topics
597257 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Today's Birthdays
IrNoThnk, jeremy28648822, JosiahS
Top Posters (30 Days)
Rcaman 40
Derrick 39
justbill 38
dexman 32
nfcphoneman 27
ChrisRR 25
nameless 23
hbiss 21
EV607797 21
John807 20
Custom Island
VOIP Phones
Custom Island 32

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
Copyright Sundance Communications 1998-2016

Trusted Partners