Topic Options
Rate This Topic
#66381 - 07/18/11 04:25 AM SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Hello, I have an Intertel Axxess 9.1 system, and the admin phone shows a SYS ALARM #101. When I clear it, it comes back with 5 seconds every time.

How do I find out what this alarm code means?

I have the Inter-Tel Service Manager, and a Intertel Diagnostics Monitor, however neither are configured. I see there is an option to E-mail, so how would I configure it to do that so I'm aware of any problems with the system?

Thank you in advance!

Comdial & Vertical
Comdial Vertical Search Enter Part Number
Comdial DX-80 7260-00 $57
#66382 - 07/18/11 05:29 AM Re: SYS ALARM #101 Intertel Axxess 9.1
DND ON Online   content

Registered: 05/06/09
Posts: 1037
Loc: Connecticut
Alarm 101 is a station lock-out due to excessive data errors. You can pull an error log and figure out which circuit is bad. It could be a bad jack, cable, keyset, or (rarely) a bad card.

Diagnostic Monitor is simple. Open the utility, click on Message Print and enter the CPC IP address. Alarms will be shown without pulling the error log.

Service Manager is tricky – there’s no way I can describe how to configure it. If you can find or download a manual, it’s worth the effort. It took me days to get mine configured properly, but the email alerts are great.

Unfortunately, Inter-Tel never gave this product the support it deserves.

#66383 - 07/18/11 05:35 AM Re: SYS ALARM #101 Intertel Axxess 9.1
spyder1125 Offline

Registered: 05/11/10
Posts: 47
Loc: Long Island, NY
Thanks, I figured out that the COM port was wrong, it was sharing it with the SMDR Monitor for TAPit. I changed it and seems to be working. Then I found out which phone was having the problem once hte logs started generating. Thanks DND ON!


Moderator:  Stix1 
Refurbished Phones & Equipment Search
Google Telephone Equipment Search
TARGETED LEADS - SALES - MACS - PROGRAMMING "I made $1000 on my first lead!"
Instant Access to Telecom Leads
Technician Search, enter State or Zip Code
Shout Box

Featured Ad's
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Installer Requested in FL
by mickeyme
03:29 PM
DX-80 Dial "O" from UCD
by pfonman
01:13 PM
Export speed dials ll
by jd
11:44 AM
SVMi 20i faxing
by Telephone Tech2
09:22 AM
Local Code for Plenum Space
by pingable
08:48 AM
Who's Online
54 registered (justbill, hbiss, RATHER BE FISHING, pfonman, KENB, Purely Tech, skip555, Derrick, jimthomson, noisemarine, R4+Z, DND ON, jeffmoss26, Arthur P. Bloom, Hnas61, dexman, Gregoriusmax64, Central Coast Tom, Margel, ColdToshiba, Tom N, Touch Tone Tommy, toshibaguy, Biztel Cuban Okie Tech, dosjock, mickeyme, BTS01, Dimension Seven, John807, kevinlms, bully, scanjet, paulw, pingable, Coral Tech, Avidcomm, yasser, Samtoria, Steve Mull, Telephone Tech2, brokeda, Larry M Wall, Andrew_in_DuPage, ATRBOY, Silversam, The Buff 1, ctss, Meyery2k, usedphones, Yoda, Carl Navarro, mbhydro, metelcom, 1 invisible), 729 Guests and 158 Spiders online.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
(Views)Popular Topics
Ask the person below you a game. 6444046
Pictures of ugly work II 4387053
Just for Jokester #12 1372359
Just for Jokester #13 1122592
New Members: Post Here 792815
Just for Jokester #14 742755
Constructive Criticism 717130
Pictures of Ugly Work IV 712404
Just for Jokester #11 539596
So let's Play a Game "Who am I ?" 534447
Newest Members
Gregoriusmax64, DonButler, ths0210, Pasquale, Mikec2015
47301 Registered Users
Forum Stats
47301 Members
58 Forums
86430 Topics
594961 Posts

Max Online: 4713 @ 04/02/14 11:57 AM
Today's Birthdays
helpmyamanda, John JDubb, Rangerscotty (Scotty Morgan )
Top Posters (30 Days)
usedphones 61
nameless 60
John807 54
dexman 41
Derrick 40
justbill 39
hitechcomm 26
hbiss 24
OBT 21
newtecky 18
Custom Island
VOIP Phones
Custom Island 32

Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
Copyright Sundance Communications 1998-2015

Trusted Partners