I have a sub who is having an issue with caller id and no one seems to know the answer. He is a winback from a reseller and his dialtone was provided to him previously on T1 or ISDN Prime. He switched to us in Oct. and on 6 of his lines, intermittantly, caller id does not work. There is no rhyme or reason to the trouble. It has been proven into the Siemens switch in the office, but no one seems to know how to fix it. For giggles, we tested other lines in the office, and the caller id never failed. Translations are correct on these lines. Help!!


If is ain't broke, fix it 'til it is.