Headset questions - 06/22/15 11:50 AM
Last week we had a trial run of our EOC (Emergency Operations Center) and one of the things we learned is that it was very hard to hear and be heard in that situation. Obviously we hope that we never have to use them but if we do it is imperative that they are 100% reliable. Ideally they would be wireless but I'm guessing that the wired ones have a better track record especially when there will be a bunch of them in the same room. Also, the ability to answer multiple lines is important. Please note that the people wearing these will not normally wear them so ease of use is also important.
Initially these are for an IP Office 8.1 and will be plugged into 1603 phones. However, and the reason I'm posting this in the general category and not Avaya, is that if these work out we'll use them in other buildings with other systems (Shoretel, digital IP Office, Iwatsu and NEC) where they will be used on a daily basis.
Thanks,
Terry
Initially these are for an IP Office 8.1 and will be plugged into 1603 phones. However, and the reason I'm posting this in the general category and not Avaya, is that if these work out we'll use them in other buildings with other systems (Shoretel, digital IP Office, Iwatsu and NEC) where they will be used on a daily basis.
Thanks,
Terry