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Posted By: ltcomm MSG Key - 01/28/15 02:09 AM
Hello
I have a Strata DK40 that had an external 3rd party voice mail running off of analog ports on the main cabinet.
Im replacing it with A Stratagy IVP8 that will go in the expansion cabinet.

I think im all good with the set up other than when I leave a message and the MSG hard key on the phone lights up it still tries to dial the old voice mail port and i cant get it to ring the new ports assigned to hunt group 900.

Probably something simple but just cant find it.
Any help would be much appreciated.
Posted By: newtecky Re: MSG Key - 01/28/15 02:49 AM
Did you clear out the old message lights for messages left on the old system?
Posted By: ltcomm Re: MSG Key - 01/28/15 03:07 AM
Yes I did
I even tried #409
Left a new message, light comes on but still dials the wrong port.
Is there a place in programming to tell it what the hard key DN is?
If i recall in the CTX there is a place to do this.
Posted By: phonemeister Re: MSG Key - 01/28/15 08:47 PM
Remove the old ports from prog 31 and put new ports in there. Assign new port in prog 13. Dial 850 to make sure new vm ports work.
Posted By: ltcomm Re: MSG Key - 01/29/15 01:55 AM
It was program 31.....
Thanks works grate now!
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