Starplus STS CID Problem - 09/30/05 08:21 AM
My system suddenly stopped showing CID information about two months ago. I've had the phone company out to check the lines, and the CID comes through just fine as long as they disconnect our system first. I've read the last year or so of postings that reference CID problems and have several questions- first- the call ring delay programming keeps getting referenced as "Flash 40 Page C" etc. I have a Flash button, but no "page" button (though I programmed one in on a flex button just to see if I could get it to work that way) or a "c" button. Are we talking about the same system, or perhaps different models of key sets? Second- I've read that the issue could be that the CID card has come unseated, but I have no idea how to open up the phone, let look for the card inside. I imagine I could get out a screwdriver and look around the guts, but I have an aversion to messing around inside electronic components if I'm not sure what I'm dealing with and looking for.
I know it could be a firmware issue, and I have the phone number to call to check and see if that's the case, but I wanted to check on the simple option (reprogramming ring delay- which doesn't appear to be in my manual) before trying more complex ones.
Thanks
I know it could be a firmware issue, and I have the phone number to call to check and see if that's the case, but I wanted to check on the simple option (reprogramming ring delay- which doesn't appear to be in my manual) before trying more complex ones.
Thanks