Starplus STS Does not ring on all phones - Sundance Business VOIP Telephone Help

I have a Starplus STS system with 5 phones on it. Stations 100 and 101 ring with incoming calls, while stations 102-105 do not. I need all the stations to ring EXCEPT station 105.......Any help?

Do you have access to system programming? Co line ringing assignments is where you need to address this.

I think i do...i would have to double check. I just need to know step by step what do i need to punch into the phones. Please help, my office is losing alot of business with the phones not ringing

Check the installers link at the top of the page. You need installer level programming which it doesn't appear you know how to do. A local tech would be your best bet, for now and future needs. If for some reason you can't find one PM a mod for off board help, but expect to pay for the service.

You can assign a call coverage button for ext. 100 on the non ringing phones (102-104) and this should allow them to ring, however there may be a delay depending on technician level programming regarding call coverage timer. Steps are as follows... (without lifting the handset) dial SPEED+SPEED+ touch available button+ 646100.

Ok, ive tried that and i hear the confirmation tone but they are still not ringing.

i hit (speed+speed+sta103+646103) and then i hear the confirmation tone but then it just stays there. The lights continue blinking.

Read call coverage in the users manual. Instead of trying to cobble a way to ring the other extensions why not do it correctly as was suggested above?

Call coverage is not going to immediately ring the other phone and will depend on what the call coverage delay is set as to how soon it will ring them. I don't think you're going to be satisfied using it to correct what stations ring.

Again what you need is installer level programming help.

Flash 40 for all CO lines showing all stations EXCEPT 105.

I didn't give the flash codes because as he stated he needed step by step instructions. Since passwords and installer level programming are against board policy I didn't see where the codes would be much help.

With all that said you did it correctly, thanks.

yeah....I forgot he said he needed "step by step" instructions.