I don't know if this can be done, but here goes! I am currently setting up an IPK system with a analog card. The MIFM card has the KMM chip and caller id is enabled with scrolling on all of the digital phones. I currently have CO4 set to DIT to ext 200 which goes to a analog phone. The problem is that the caller id is not pushed through to the analog phone. Is this even possible? If it's not possible then lets look at option #2.

If it's not possible to push through the caller id to the analog ports then I would want the co to ring on the digital phones and the analog phone at the same time. The only hitch here is that the co was set to DIT to the analog phone for a reason. We want to bypass the AA to a direct ext VM. So if the DTH phones and the analog phone go unanswered I want ext 200's VM to answer the co, not the AA.

Any help would be greatly appreciated!

I have never played with Caller ID on single-line phones before, however the manual doesn't say anything about restrictions with single-lines.

Assuming station 200 is an analog port (not SIE assignment), I would think the programming in MB 1-1-78 to enable passing CID data to 200's port should do the trick.

Let us know if you get it to work.

Well I guess I have to make this even more complicated. The SLI(4) card has two of the four ports being occupied. One of the ports (ext 200 / terminal 13) goes to a set of regular residential style phones. It's not a single line NEC phone. It's actually a set of cordless phones used in a warehouse. The other port (ext 201 / terminal 14) goes to a fax machine. The warehouse has its own co which rings directly to them and bypasses the operator. When I go to memory block 1-1-78 terminal 13 was not activated, however I did activate it which doesn't seem to do anything.

Have you confirmed you are receiving caller ID info on that line?

Yes I have made sure that I'm receiving caller id. To test my theory I did the following: I put a DTH-16LD-1 phone in the warehouse. I did a delayed DIT to ext 200 (Station 13). I enabled CO4 ring on the DTH-16LD and left it disabled on all other phones. When I do a test call to CO4 I get a ring on station 12 (the DTH-16LD phone) with caller ID. Ten seconds later CO4 DIT's to ext 200 and the caller ID is dropped. In addition, I've enabled ring on Station 13 (ext 200) for CO4. So when I call CO4 I get a ring on the DTH phone and the analog phones. Again the DTH shows the Caller ID and the analog phones do not. When the call times out it goes to the mailbox for ext 200 as it was DIT'ed, which is what we want.

Any further suggestions. I'm all ears!!!!

Did you enable send caller ID to SLT in class of service 1-1-08?

You mean 1-8-08 I have the class of service for station 13 set to 00 and in the c.o.s. for 00 I have p4lk3, p4lk4, p5lk7, and p6lk5 all on. By the way, the c.o.s. for the digital phones is also 00, which works fine.

The only reason that I say that this might not work is because the call has to go through the COIB card in order to pickup the callerid signal. When the call is transfered to the analog SLI card it essentially leaves the COIB card, correct? If or when it leaves the COIB card does it carry the callerid over to the SLI card? If it does, does the SLI card have the ability to re-convert the digital callerid signal back to an analog callerid signal? This is where I think I've ran into a limitation in the system. I have reviewed the setup of the caller id over and over and can't find anything out of place. As I stated, the caller id has no problem displaying on the digital phones.

I'm not aware of the setting you are referring to however, "send caller ID to SLT". There's no such option that I see.

I ran another test with the system, which I don't think has anything to do with this issue because I believe the signal just passes through. If we activate call waiting with the phone company and occupy CO4 while attempting another call to CO4 the caller ID shows up. Like I said, I think that this just passes through the SLI card direct from the phone company. Because the CO has been tossed to the SLI card its in a analog format. It wouldn't get converted from analog to digital, back to analog. Don't know if I'm correct in this, I'm just a lowly end user

Thanks for all of the help and I'm open to any more suggestions. Maybe we can all learn from this one!

It uses the COIB REGARDLESS of what type of phone is used, so NO it never "leaves" the card.


Scott.

The dial tone from the CO, and the COIB card are Both analog dial tone, digital would be a PRI or T1. So the digital to analog and vice versa you mentioned means nothing. That is not your problem. Are you referring perhaps to what DIT means??? It stands for Direct Inward Termination.

Scott.

Yes, I know that the signal coming from the line to the cabinet is analog, however doesn't the IPK convert that analog signal to a digital signal once it's received? I know what DIT is and I'm using DIT on CO4.

Scotttooolguy, my issue has nothing really to do with DIT, however I am using DIT on CO4 which is the CO I'm trying to get the caller ID to show up on. By the way, I do know a little something about these systems. I installed them as a teen in the 90's. I haven't installed one in about 9 years, so please bear with me. I've started my own business and I've installed this system. I'm just trying to get this last little thing to work, otherwise it's an awesome setup. Basically, all I want is Caller ID on an analog line for both for my warehouse staff (on analog phones) and the fax line. The same CO shows up with caller ID on a digital phone, but not on an analog phone. If you have any suggestions please let me know.

"Don't know if I'm correct in this, I'm just a lowly end user"


Only reason I questioned was your above comment. Not sure why you posted that if you know what you're doing.

What software version are you at?

Scott.

With R3000 or higher, caller ID to single line telephones is supported. A class of service option (send caller ID to single line telephones) was added.

Scott

The only reason I used that statement is because I'm far from an expert and I wouldn't want to mislead anyone. This is the first thing to stump me, but I'm sure it won't be the last!

To answer your question I'm using SP1011 R1.02
CPU=1.02
ESIB(8)=1.00
ESIB(8)=1.00
MIFM=5.00
COID(4)=4.00
SLI(4)=1.74
COI(8)
COI(8)
VMS(4)=1.70

I really do appreciate your advice!

To answer your question I'm using SP1011 R1.02
CPU=1.02
ESIB(8)=1.00
ESIB(8)=1.00
MIFM=5.00
COID(4)=4.00
SLI(4)=1.74
COI(8)
COI(8)
VMS(4)=1.70

System version 1.02 does not support single line caller ID. The SLI(4) does not support caller ID. You will need a SLIB(4) for caller ID to a single line device, and a system upgrade to at least R3000

Thanks! I guess this is the reason I can't find the class of service option to send caller id to SLT. Thanks to all of you who responded. I'll order the appropriate parts this morning and follow up with you in a couple weeks. Thanks again for all of the support!

I've updated the software to version SP1014 R4.62 and I've replaced the SLI(4) card with a SLIB(4) card. My only issue is that my programming manual does not have a class of service selection for "Send Caller ID to SLT." I don't have the ETI for the 3.0 update with the caller id to SLT. The ETI for the 4.0 upgrade doesn't mention this option. If anyone knows which selection it is please advise.

Thanks again for all the help!

I found the class of service option for send caller id to SLT (p7lk1), enabled it and I still can't get the caller id to pass over the the analog phones. Any other suggestions?

Well, since it appears that I often reply to my own questions, why not do it one more time. I had switched the the SLIB(4) card SW2-4 to off to enable the caller id. Thanks to this forum and an old post I found that in some cases the card has to be removed from the programming and re-enabled in order for the change to take effect. I did just that and now everything works just perfect.