SV8300 Hotel/Motel Wake Up Calls - 06/10/15 04:10 PM
We have a SV8300 in a hotel connected to a Galaxy Lightspeed PMS system. When customer sets an individual wake up call from the PMS, everything works fine. When customer sets a group wake up call from the PMS, wrong time is entered in the SV8300. For example, set 7:30am group wake up call from the PMS (ie. 5 rooms), info is sent to SV8300, check wake up calls on the SV8300, wake up calls for those rooms says 6:07am, and rooms ring at 6:07am. Reports from the PMS say wake up calls set for 7:30am. Has anyone came across this? PMS issue? SV8300 issue?