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Posted By: John807 SoTel Sip Trunk - 10/12/17 02:25 PM
Greetings,
Has anyone used a Sip trunk from SoTel? I ordered one to test with our in house 7100. I've never set up a Sip trunk so any advice would be appreciated.
TIA,
Posted By: sonnym Re: SoTel Sip Trunk - 10/13/17 02:05 AM
I have switch a customer to sotel sip. It has been over a year and no issues. There is a setup directions on their website.
Posted By: phonman123 Re: SoTel Sip Trunk - 10/16/17 02:45 PM
Did you get it going?

We're trying also. But doesn't work.
Posted By: John807 Re: SoTel Sip Trunk - 10/16/17 02:56 PM
I haven't had an opportunity to play with it yet. Hopefully today or tmw have to add an MGI 16 to our 7100 to get more channels.
Thanks
Posted By: robtech Re: SoTel Sip Trunk - 10/16/17 03:16 PM
I use Sotel all the time. Never had a problem with them. Message me if you need some screen shots.
Posted By: John807 Re: SoTel Sip Trunk - 10/16/17 06:05 PM
Thanks Rob I can receive inbound calls fine. When I try to make an outbound call I get half a ring and then FORBIDDEN across the screen any thoughts?
Thanks Again,
Posted By: Biztel Cuban Okie Tech Re: SoTel Sip Trunk - 10/16/17 06:25 PM
Check what you have set as outbound cli in 321. It should be the main number or the pilot number that you are given.
Posted By: John807 Re: SoTel Sip Trunk - 10/16/17 07:32 PM
Thanks. I will give it a try when I get back to the office.
Posted By: phonman123 Re: SoTel Sip Trunk - 10/16/17 10:03 PM
What testing can you do to trouble shoot.
How do I know I'm thru the firewall?
Posted By: John807 Re: SoTel Sip Trunk - 10/17/17 11:54 AM
Getting closer inbound works fine. Outbound completes but no audio, I'm guessing it has something to do with the UDP ports?
Thanks
Posted By: John807 Re: SoTel Sip Trunk - 10/17/17 07:00 PM
All good now. I had to port forward the ports in the router and upgrade the MGI 16 to the current release. Thank you everyone for your assistance with this,
Posted By: robtech Re: SoTel Sip Trunk - 10/25/17 05:11 PM
Sound like the firewall is clamping down on your MGI audio ports.Turn MPS off if your not using it. Under system options 2.1.5
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