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Posted By: Pweber462 Echo on trunk. - 02/11/14 09:22 PM
Hi, I have a ECS system with All Ix-5930 IP phones, software ver 8.00(R.03) and the MBU is ver 1.23 With one 8citk with 5 analog lines. I have a annoying echo when I use the trunks, if I talk quietly it isnt bad, but once I talk loud the echo over powers the caller. What is my problem?
Posted By: JBean3329 Re: Echo on trunk. - 02/11/14 11:01 PM
Set the db switches away from the default setting on the trunk card for the lines you're using.
Posted By: Iwatsu Guru Re: Echo on trunk. - 02/12/14 07:14 PM
The only real way to be rid of it is to change your trunks from analog to PRI or SIP
Posted By: KRRath Re: Echo on trunk. - 02/12/14 11:02 PM
You might have to switch the 8CITK card out for an 8UNTK card, which have echo-cancellation. We've had good luck with these when customers switch to IP phones but keep their analog trunks.
Posted By: Pweber462 Re: Echo on trunk. - 02/21/14 09:51 PM
Thank you for the suggestions, It did help changing the db switches for the most part. I may switch to the universal trunk card if it continues to bother me.
Posted By: Pweber462 Re: Echo on trunk. - 10/29/14 05:45 PM
I installed the 8UNTK and made a difference.
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