admin feature code on non-admin phone? - 05/24/12 10:12 AM
Hello all!
We currently use feature code 9860 to set our phones to a "meeting mode" and kick all calls to a voice mailbox when our customer service is in a team meeting. Right now I have to manually do this every time they have a meeting, and their meeting times vary so scheduling is not an option.
I would like to set things up so that any of the customer service members in the hunt group could toggle this feature code on or off from their own phone, but hopefully without having to make their phone an Admin phone. Is this possible?
My fear is someone will hit the wrong button combo and enter the launch-nuclear-missles-then-self-destruct-mode feature code.
We currently use feature code 9860 to set our phones to a "meeting mode" and kick all calls to a voice mailbox when our customer service is in a team meeting. Right now I have to manually do this every time they have a meeting, and their meeting times vary so scheduling is not an option.
I would like to set things up so that any of the customer service members in the hunt group could toggle this feature code on or off from their own phone, but hopefully without having to make their phone an Admin phone. Is this possible?
My fear is someone will hit the wrong button combo and enter the launch-nuclear-missles-then-self-destruct-mode feature code.