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Posted By: answer the phone Mercom (Verint) Audiolog manual - 07/29/08 04:15 AM
Can anyone help me find a manual and the username and password for a Mercom Audiolog sold through Inter-tel in the UK. With the move to Mitel we now have to go through a thirs party Mitel support desk who have to pay Verint for support and the Verint website is not accepting new subscribtions from resellers!
Any help would be appreciated.
Posted By: Chris_Carlyle Re: Mercom (Verint) Audiolog manual - 07/29/08 12:05 PM
ugh...sorry man you are in for a treat. Verint support is by far the worst that I have ever had the displeasure of dealing with. I mean pitiful. Their product is decent IMO but I will never sell/support another one just based upon the lame support they offer. Sorry brother, not help from this angle, I just had to vent a bit.
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