Had an issue yesterday that I couldn't solve with a simple extension name change. Followed the instructions and it wouldn't let me change any name on any extension.

Merritt wasn't available so I called Tech Support. At first, it wouldn't work for them either, then Presto!

Thanks again Joe for helping me out.

I agree! My calls are always in this order:

• Merritt
• Tech Support
• Presto

You can always rely on Presto or Waving the Magic Hand!