I have a large IP Office. 154 phones for a City that I have installed. its an 8.1 all of a sudden when they hit the button to record a call, the speech file doesn't play to tell them a call is being recorded.. the correct box is checked in prefrences on the VM PRO,and I can play the speech file thru a telephone using editor.. it is just not coming on at the approprate time..

Any body Else?

Never had that happen. Have you done a reboot?

Definitely reboot. Did Windows do an update recently?

Have rebooted everything several times.. There VM server and the system.. Just not working

Its weird

Also noticed that UnParking a call is different now too?

When you push a button with a parked call, it just goes right to it, they liked it before when it gave the caller ID and then had a button to "connect"???

Did you upgrade the system at all?

I did, I went from 8.1 (67) to 8.1 (81)

I just noticed there is an 8.1 (85) might be the weekend project

That will teach you what happens when you upgrade. I would "downgrade" it back to (67) and leave it alone. Unless there is good reason to upgrade (like a feature you can't live without) the old addage "if it ain't broke don't fix it" applies to phone systems.

-Hal

Just an update.. I took this to 8.1(91) and the record announcement works again

Go figure

-Sam

That just don't sound right...