when I dial intercom 76 there's a ring no answer,,,please help
There would be. If I remember correctly the external modem calls in on a CO line then either the AA or a person transfers the call to 76. Then the internal modem will connect.
-Hal
All of this assumes you have a modem card in the first place. Dialing 76 will ring the modem, and it will answer an internal call. You may have a back-up card that doesn't include the modem.
Agreed with JBean. My Partner ACS R7 has the Backup/Restore with remote access modem. The modem answers after 3 rings.
I also think that the card present is a standard backup/restore PCMCIA. If it is a remote access card, then, try replacing it.
Dialing 76 will ring the modem, and it will answer an internal call.
You are correct. Just tried it with my left hand while I was typing this. So right now it looks like you don't have a remote access card or it isn't working.
-Hal