Does anyone have experience with the Cisco Unified Personal Communicator?

I have a weird issue. I built hard phone extensions and CUPC extensions. I have double checked that I have all the fields input correct. The users are able to set the CUPC client to SOFT PHONE mode, but not DESK PHONE. the mac of the deskphone IS associated.

I use it every day no problems. What version are you using (CallManager)?

I had not added these new users into the permissions groups under the end user configuration page.

Glad you got it resolved! Thanks for letting us know the outcome.

Sam