i have a customer a distance away. his sbx has a modem card in it but i dont know how to connect. i assume i need a modem card in my sbx as well and i do have that. i cant find anything in the manual on how to connect to a remote ksu. is there any information on how to do remote programing in the manual. thanks dave

You use the PC admin software to connect. Under tools you create a new site and choose modem as the connection method. Fill in the information required. The modem had to be programmed at the remote site for it to function, it is a bit more complicated than plug and play. The system usually defaults ext 131 to be the modem extension. If no did number or trunk rings to it, calls will need to be transferred to the modem. The SBX modem does not dial out.

got it. looks like it isnt as easy as i thought. thanks for the guidence. dave

If the SBX has a voice mail card it is fairly simple. Dial into the system using the admin connect by modem, when the aa answers just dial 147 with a phone on your modem line & it will connect. I usually do my dial ins at night so the AA will answer. Never had a problem.