Got auto attendant working on 200ICP however the dial by name directory is not finding any matches. I have the option in form 49 set to "last name". I have "phonebook" enabled in form 4. I have the phonebook routing set up in form 19. I have the names entered in the correct order of name entered per mailbox in form 50 but the auto attendant keeps saying it cannot find any matches. Any thoughts?

have you enabled system option 128 in form 4?

Programming
• Select System Option 128 (Phonebook) in Form 4.
• Program the voice mail hunt group number to the "Phonebook Number For This Tenant" field in Form 19.
• Program a Phonebook feature key in Form 9 on phones that do not have softkeys.
• Assign an access code to Feature 65 in Form 02 to allow DNIC-based single line phones to access the Phonebook. All types of phones can also use the access code.
• Ensure that a NAME is entered for each mailbox owner in Form 50. Only mailboxes with names are listed in the Phonebook.
• In Form 49, set the Directory Voice Prompt option to search the Phonebook by first or last name.
Note: Phonebook searches will only work if the first and last name entered in Form 50 are in the order specified by the Directory Voice Prompt option in Form 49. For example, if the option is set to LAST NAME, then the name "Tom Jones' should be entered as Jones Tom in Form 50. However, you may want to enter the name in Form 9 as first name, last name (Tom Jones) because it looks better on the called party's display. And at the same time, you may want Phonebook searching by last name. In this case, set "Directory Voice Prompt" in Form 49 to LAST NAME, enter "Tom Jones" as the device name in Form 9 Tom Jones, and then name the mailbox in Form 50 "Jones Tom."

yeah - did all that - thanks - still not working

Actually the darn thing is working now - who knows. Thanks