Call pilot 100 not working - 10/20/11 03:08 PM
I have worked on many avaya systems in the past but got a call from a business with a nortel system and needs help.
There auto attendant and voicemail is not working.
I went on site and tried Feature 983,981,9*1 and they all come up inactive feature.
I did a **XFTEST and removed all the feature codes and powered back up the call pilot and still not working
I tried to console into the call pilot and get nothing displayed even on boot up of the cp 100.
When the call pilot boots lights 1 and 2 come on and stay on. The three lights to the right flash on for about 1 sec then go off. Lights 1 and 2 stay even when i have the cp 100 disconnected from the ICS.
Any ideas?
Could this be a bad power supply?
There auto attendant and voicemail is not working.
I went on site and tried Feature 983,981,9*1 and they all come up inactive feature.
I did a **XFTEST and removed all the feature codes and powered back up the call pilot and still not working
I tried to console into the call pilot and get nothing displayed even on boot up of the cp 100.
When the call pilot boots lights 1 and 2 come on and stay on. The three lights to the right flash on for about 1 sec then go off. Lights 1 and 2 stay even when i have the cp 100 disconnected from the ICS.
Any ideas?
Could this be a bad power supply?