Standalone ACS 308 was mounted to drywall horizontally. I removed it and black smoke was on the wall near the ground screw.
Customer has the Remote access/ backup restore card and a PC large voice mail card.
Anyway calls are being interuppted.

How do I initiate the backup of messages greetings, etc. before I pull PC vm card out of old processor?

If I get another ACS 308, and install the existing Remote/ backup and PC large voice mail cards, what is the procedure to upload the info?

Can I just do a 125 restore for the backup card?

What about uploading the PC Large VM card?

Thank you all in advance


Telesystems technician