The Mitel SX-200 They look like microwaves stacked. We have Pri T1's that carry the traffic. I don't understand why the 30 second grace period needs to be used if we are getting a answer supv. back from each CO. How can we start the smdr record once the call has been connected and not once the trunk is seized? I also work on the Siemens 9006 hicom with Infortel for windows. We bill on the far end connect not on a grace period or trunk seizure. Any suggestions on the Mitel / Innform what can be done? Too many calls are being made during the 30 second grace period and connecting. We see the bill for the connect of course, but the graced period keeps it from logging. Thank you in advance.
Kevin