We are in the process of setting up a Mitel SX200 MX Revision 4.0. We have the PRI programmed and have been doing some testing.

Now we are able to make are out bound local and toll calls but when you try to call in on the DID it gives a fast busy (rejection) The only way we can get around this is by inputting either an VM box or Extention under Vacant under the forms. The problem is that all DID's will only ring to that extention.

What we are trying to do is allow the DID to ring to the extention for EX: DID 123-456-4185 Needs to ring to EXT 4185 But its not allowing us to do this. We want each DID to ring to its corresponding EXT/Station What forms do we need to change. By the way the PRI is on the T1 DID/Tie .

Greg Prunick
ICC USN RET