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Joined: Aug 2006
Posts: 1,136
Member
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Member
Joined: Aug 2006
Posts: 1,136 |
Couple of other things. If this is a limited service hotel (and it appears to be) then suggest to the client that they have a cordless phone at the front desk and use it as night 2 answering position which will allow the FD attendant (if there is only one - probably at night) to be able to leave the front desk if necessary.
With ARS would also suggest that you send * (with no digits to follow) in digit strings whcih will stop people from using service codes to dial around LD restrictions.
Make sure that you put trunks in separate class of service (COS) with only camp on enable (if you need that) and if this is a branded hotel who may want to be able to transfer incoming calls to a central reservations number during busy times then make sure that you have "external call forwarding" enabled in the trunk COS. You will actually need some other things in other forms to make this work but we can discuss that later if you need to use it.
Also not a bad idea to have a SS4025 at Front desk set up as a sub attendant in case someone coffees or sodas out the console. Even if you do not use 4025 good idea to have a SS4000 series or IP phone set up at FD and set up as Night 1 answering position. If you do this make sure that this phone COS has night switching ability.
Many more things but if you have questions I am sure people here can answer them all. Good luck.
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