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Joined: Apr 2005
Posts: 228
Member
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OP
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Joined: Apr 2005
Posts: 228 |
(Bear with me this system is completely new to me)
They have a DID entry for our main number in the call rerouting table that simply calls the voicemail hunt group at night. During the day it tries the operator and I think does not fall back to voicemail if it's not answered (not exactly how we wanted it).
I guess I'm struggling here because its hard to tell exactly where a call is bouncing to - I wish it had some kind of monitor to watch like our old system did.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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