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Joined: Oct 2008
Posts: 3
Member
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OP
Member
Joined: Oct 2008
Posts: 3 |
Hi,
My boss wants to move an old LX controller we have that used to be part of a cluster to a new site which is not connected to our existing network, he also wants to move our ACD along with it - I have 2 questions: The LX is still configured as a cluster member and has Bandwidth managment as well as Form Syncronisation - would it be best to rebuild the controller from default or to just change the necessary bits and pieces? Secondly would I be right in thinking that moving the ACD is going to basically mean rebuilding teh ACD from scratch? Its only a small ACD of 6 lines and 10 agents, with 1 agent group....
Thanks for any advise!
Phil
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