Hello everybody,

I'm integrating a MITEL SX-200 Digital (G1004) PBX with a Innovation Technologies' InnLine 2020 voice mail system and to do that, we will use ONS ports.
The problem at this time is direct call and call forward integrations.

I've tried several 'Call ID Format string' so far but no success yet, so I'm getting "non-integrated call" error messages from InnLine system.

Is there a way to find out how MITEL PBX is sending Call ID to this voice mail? (real string)

Thanks for your help.