Hello,
I'm dealing with a SX-200 Digital (G1004) to set-up MOH that has never used. I've read all "MOH topic" posted on this forum but I'm not clear yet.
We got a music external source, with announcements. PBX has Universal card/ports available. Form # 18 says MOH is programmed on port 02-03-04 (SCT 01). But the thing is I don't get working MOH at all (no internal, no external calls). Form # 4, options 71 & 72 are Not Valid, I mean, there are not options 71 & 72.
Questions:
1) external MOH module (a black box) is something that HAVE to use on this system's version?
2) what are other options/features I should take a look on? (form # 4, 19, COS?)
I really appreciate your help as my customer has bought Music professional system to feed the phone system already.
THANKS.
