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Joined: May 2011
Posts: 5
Member
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OP
Member
Joined: May 2011
Posts: 5 |
Hi - new to Mitel and phone systems in general, but PC literate...
We have a Mitel 3300icp system with 30 extensions, 5212IP and similar.
We would like to set up a Night Service that would announce our opening hours and give callers the opportunity to dial direct to any voicemail box they know of, or leave a message at reception.
I've been able to switch the Night Service on or off, but it doesn't answer the phones or announce anything (I haven't set up any message anyway).
In the system I see business hours are recorded.
My question is, where can I find some step-by-step instructions for setting all this up? I've looked at sysadmin help pages, but they are not step-by-step and relevant stuff seems to be scattered over various sections. As I am not familiar with the terminology used, I cannot find what I need (assuming the info is in there somewhere).
Thanks
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