Ok, so I'm the computer guy at a rural alaskan school district.
Apparently this also means I am in charge of the phone system as well.
I have been able, so far, to determine that it is a 384i system, and that it is a mess.
There is no documentation with this system.
There is no labeling on the rats nest of wires coming out of the punch down blocks.
There is no one here that has any idea about phones, or who remembers who installed the system.

Ok, no more complaining, I promise.

What I know so far:
384i system with approx. 60 extensions and a NVM-2000 system hooked in.

What I don't know yet:
How to make any changes to the system config.
How to find the extensions on the punch down block without blowing up the system.

Searching the net has led me here. It seems that the gurus of telecom land live here. I certainly hope so at least.

Any help to get me started would be greatly appreciated. I would also greatly appreciate a copy of the system/programming manuals for this system. They seem a bit hard to find.

Thanks,
Chris