|
|
Joined: Apr 2004
Posts: 585
Member
|
OP
Member
Joined: Apr 2004
Posts: 585 |
I haven't worked on key systems for many years, and am not familiar with the different KSUs(i.e.,Avaya Partner vs Norstar DS5)and the limitations of their PBX-like features (hybrids). I was called on a repair for a "crashed" Norstar DS5. It had lost its programming due to a faulty card not keeping the programming when power was lost, and it reverted to factory fault. It also had all DIDs down, and all outgoing lines down in the line pool. I figured these out to be carrier problems. I was impressed that the Norstar handled DIDs. But when I went through the diagnostics and tested, I could not understand how to detect a defective DID card. A simple method would have been green-good/red-defective LEDs, but unfortunately all LEDs are red, and there are no LEDs on DID cards. Sure-trial and error. roll them. Is there a better way to test for defective DID cards?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
106
guests, and
294
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|