I've installed a Norstar MICS r5 with a NAM replacing an old bcm. I get inbound calls on a t1 via DID assigned to the target lines. I make outbound no problem. I call another persons phone and nam pics up no problem. I've changed the park prefix from 1 so I could change the DNs to start with 1. THE ONE AND ONLY (minus the profanity)problem I'm having is when you call a target line assigned to a phone the main greeting picks up and not the personal one. The NAM is not set to pic up any lines but it still pics up any way. SOMEONE PLEASE HELP ME!!!!!!!!!!!!!!!!