|
|
|
|
Joined: Aug 2002
Posts: 1,070 Likes: 1
Member
|
OP
Member
Joined: Aug 2002
Posts: 1,070 Likes: 1 |
We have a norstar MICS 6.1 with analog DID lines and POTS service. The target lines for the DID appear on individual phones and on the receptionist phone. A couple of managers have DND on Busy:Y so that if they are on the phone, their phone will not ring. However if they are on the phone or put a call on hold, they cannot receive a transferred call to them. The receptionist is telling me that the display says the transfer does not go through, it says the manager phone is busy.
Is this an issue of getting DND set to N or is it something else. Not sure where to start.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
142
guests, and
285
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
