|
|
Joined: Jul 2006
Posts: 2
Member
|
OP
Member
Joined: Jul 2006
Posts: 2 |
Hi All, I would really appreciate any advice on this issue:
We recently opened a new office about 700 feet from our old office and connected our phones in our new office to our nortel system at our old office via underground cat3 cable. Almost immediately, phones at the new office started dying - the display will dissapear and the phone will never work again, no matter what line it is connected to. When the phone that died is replaced with a new phone it works fine on the same line.
To date we've had about 12-15 phones die. The phones at the old office do not suffer from this problem even though they are all connected to the same system.
Our system: MICS 4.x Voicemail NAM ACD NAM (cinphony) 4 POTS lines 1 T1 line Combo Fiber/Clock card
I would greatly appreciate any ideas/advice. Our installer hasn't come up with any solutions so far.
(ps, we've been getting "ALARM 75" on the main set periodically but I don't think it is related)
Thanks! Jer
Jeremy Hill Liquid Web
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,262
Posts638,696
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
3 members (Curlycord, Yoda, Toner),
143
guests, and
239
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|