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Joined: Jul 2006
Posts: 2
Member
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OP
Member
Joined: Jul 2006
Posts: 2 |
I recently had a Nortel BCM 50 installed by Advanced Communications Solutions in VA. 5 or 6 phones (model 7316E) out of 12 have failed totally or had a display failure. Total time since installation, about 2 months.
The expansion model failed. My business needs good reliable phones. How do I get Nortel or the dealer (We are at an impasse...) to take the system back?
Also, how would one ID gray market phones?
Jerome
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
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