Hello,

Need some help in fixing our voicemail recording. We have a Nortel 8x24 phone system with VM.

We wanted to change the recording on our voicemail and did so but not that recording plays when someone calls in and the old one plays directly after. This is the vm recording for our main line. How do we delete the old one. Or if we have to re-record the new one what are the correct steps so that the old one gets erased?

Thank You,

Troy