Need some help making speed dial changes on our system. It is a Nortel Option 11 PBX using the Callpilot voicemail.

I am new the dept and I am unfamiliar with this system. I have two questions: what software is used to remotely get into the system. I have teh call pilot software but I believe that is only VM correct?

Second - what are the steps to get to speed dial list and make some additions to it.

Your help is appreciated!


Thank You,

Troy