I have a CICS 7.1 with a Call Pilot 3.1 at my site. Calls will be coming in through a CCR tree, and at some point, being transferred to an extension. The issue is that we need to make two phones ring when that happens, which I expect to accomplish with Answer DNs (correct me if I'm wrong).
The question is what happens when either the destination DN or the set with an Answer DN is busy. Will the other set ring ? Does it matter which one is busy ?
I imagine that setting Call Fwd Busy or Call Fwd No Answer will cause the call to be eaten by one of those features being triggered. On the other hand, I don't want the call to ring forever.
What are my options ?
