I have a Call Pilot 3.1 which came with Australian and UK English languages. Neither of those choices are useful to me, so I fired up the Language utility from the 3.1 software CD. I was able to replace Australian with US English, but attempting to replace the UK English it went to about 60% and popped a message like "could not create the directory". Any clue of how to fix that ? Subsequent to that message I did a reinstall, but the message continues to come up.