All lines are connected correctly. No AA involved with the two lines. Took all the pri programming out. Swapping lines did work, but did not test long enough. Just for the hell of it, I replaced the T7316E today, but user was out of the office and did not know I killed the CF to vm. So will have to be there when she is to continue test. Of course we do not know how the set "talks" to the ksu so maybe be the new set will work.
I like the factory reset idea. Before we replace or reset the bcm, my boss wants one of our other techs and me to go over everything to verify what was done.
Another view sometimes works.


New York Telephone 1961-1972
ITT BCS NJ 1972-1987
Johnston Comm NJ 1987- ?