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Joined: Jul 2007
Posts: 32
Member
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OP
Member
Joined: Jul 2007
Posts: 32 |
I have encountered a problem with a customer that claims they once were able to receive a call via target line,then press transfer plus a programmed
auto dial key and transfer call to any number programmed on that particular key.
The user gets a "No free lines" display on set. This person can then press transfer and dial 91xxxxxxx and transfer this same call.
The only changes made have been the removal of an ATT T1 which was done 8 months ago. This T1 was removed and all calls now are routed over a PRI.
Only changes made by me was to chg the 1 plus destination code to PRIa line pool.
This may have never worked.There seems to be only 1 person complaining, however, she is the person that answers all calls that are not DID,plus she is target attendant for VM.
Any and all input is greatly appreciated.
Thank you,
TAZ
A D K
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