I have a BCM 400 4.0 where the customer would like to automate the change of operators from a Hunt Group DN to a single DN between the hours of 10 and 12.

I for the life of me cannot think of a way to automate this. They have a DID going straight to the auto attendant which goes into a CCR tree. I can set up the schedule to play a different prompt and specify a different digit for the operator between those hours, but I don't really consider that acceptable because who really listens to a auto attendant greeting when you are just pressing 0 anyway. I've also considered changing the operator DN and using call forwarding to move the calls around but there is no way to automate that, they would have to manually control it.

Any input would appreciated.

Kevin
MBM Computer System Solutions