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Joined: Jan 2010
Posts: 5
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OP
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Joined: Jan 2010
Posts: 5 |
I am working with a customer that is having a problem with their Norstar Plus MICS system. When they dial their internal extensions like 4xxx there is no issue, or dial 717/434-4144 there is no issue; but when they connect to an IVR system and enter the digit 4 it is not recognized -- it shows on the phone display. I have checked all configurations and can find nothing that would make only the number 4 be affected.
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Nortel Phone System Service in Canada
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